Career

Wage: $18/hr

Description

Responsible for packing out vehicles and delivering food and related items through the Greater Pittsburgh metro area.

Duties and Responsibilities

● Load, unload, prepare, inspect and operate delivery vehicle.

● Follow route and time schedule.

● Verify all components listed on Delivery Slip is in each delivery shipment and loaded onto vehicle

● Temp food at departure and at delivery as required by contract.

● Obtain customer signature and time stamp each delivery slip for every stop.

● Some locations may require delivery to building units and/or proper storage of delivered items, and / or FIFO rotation of delivered products.

● Document customer feedback, questions, concerns, requests, in writing on the delivery slip

● Fill the gas tank as needed, code and submit gas receipts to supervisor.

● Empty, clean, and disinfect all delivery boxes (black boxes, coolers, or hot boxes) at the end of every shift

on a daily basis.

● Complete all required logs and reports.

● Assist with delivery staging, packaging, packout, receiving, cleaning duties as assigned when not driving.

Requirements

● Valid Drivers’ License with clean driving record.

● Excellent organizational and time management skills.

● Ability to lift 40 pounds, traverse stairs, handle inclement weather (driving and loading/unloading).

● Food Safety certification—classes and testing provided by the agency.

Job Summary

The Case Manager reports to CKP’s Program Director. The duties of the case manager (listed below) are broadly to recruit appropriate clients, establish and maintain service plans to guide our work with each client, help each client navigate the services they need to succeed in CKP’s programs and by extension successful job placement, help identify and connect students to opportunities (from CKP events to partner services) that would support a student’s progress toward their goals, and track and document their progress during and after their program participation.

Specific duties

Recruitment & Intake

● Proactively recruit target clients into our workforce programs.

● Effectively network with community partners to establish consistent recruitment channels, as well as referral channels for additional supports needed by our participants.

● Regular, scheduled presentations and outreach to referral partners and informational sessions in the community.

● Assist with intake interviews, open houses and orientations with a goal of balanced, full cohorts

Case Management Coordination

● Development of an Individual Service Plan for every participant that will be the foundation for all work done with the participant and updated throughout the program. This will include short, mid and long-range goals with progress points that can be worked on while at CKP.

• Weekly case notes, written service plans for all clients, weekly updates to service plans, and monitoring of needed support services to gauge client progress. All documentation will be captured in the appropriate databases and all hard copies will be maintained in client files.

• Ensure clients are accessing available community services and supports based on their ISP. Provide referrals to other services as needed, and document this activity. Referrals for services should be part of a client’s ISP

• Monitor client progress and address barriers and concerns in a timely manner.

● Provide coaching and guidance related to program progress

• Use progress notes and your documented experience with students to:

• Participate in decisions about termination and advancement.

• Evaluate students for in-house events and potential job opportunities.

● Meet with clients weekly in a supportive 1-on-1 session to discuss progress, obstacles, goals, etc. 15-30 minutes per student with follow-up as needed, and using the ISP as the foundation for discussion. This is also the forum to offer more coaching and support around student barriers or problematic behaviors.

● Facilitate group processes including open house, workshops, testing, and orientations, graduations, and other events.

● Based on identified patterns in student needs, suggest classes and guest speakers for client programming and work with program director and other team members, to ensure integration into schedules

● Working in close partnership with the Career Services team, help clients manage their transition into full-time employment.

● Conduct exit interviews needed for funding partners (essentially this is a report that documents what services and supports each client received and what they are doing after exit).

● Provide follow-up supportive services and referrals to exited participants in good standing and provide thorough documentation for reporting purposes.

● Actively and accurately maintain client records and progress as required internally and for contracts, grants and reports

● Maintain average active caseload of 40-50 participants

● Complete local, state, and federally required reporting, as assigned.

● Ensure confidentiality of all files and records, maintaining compliance with federal, state, and local laws, regulations, guidance, policies, and procedures.

● Other duties as assigned Summer Food Program Coordinator (May – August)

● Supports administrative and programmatic work required to operate the Federally funded child nutrition program, Summer Food Service Program (SFSP).

● Complete mandatory state training (online training) and certifications

● Register new food service sites in the state database and complete onboarding requirements

● Prepare and deliver reporting forms and other information to service sites

● Monitor food service sites to ensure compliance with USDA regulations and review performance of providers during monitoring visits

● Provide on-site coaching and check-in calls and visits with food service sites where compliance issues have been identified

● Collect and file all regulatory paperwork required for compliance

● Prepare and maintain binders with training records and required documentation by site

● Collect, synthesize and submit information from food service sites required for reimbursement (program attendance, meals served, numbers enrolled, other required paperwork)

● Communicate regularly with food service sites regarding weekly orders, supplies, food quality concerns, delivery issues and other needs

● Oversee state audit visits (gather requested documents, liaise with sites being audited, respond to requests and queries, flag issues prior to audit, assist with rectifying issues)

Knowledge, Skills, and Abilities

● Demonstrate effective interpersonal and communication skills with customers, clients, co-workers, and other team members.

● Ability to work well with all levels of staff in the organization and individuals with multiple barriers.

● Demonstrated ability to organize and synthesize data to support and guide activities with clients.

● Knowledge of community resources.

● Ability to act effectively as a liaison with service providers and clients.

● Ability to empower clients.

● Ability to manage multiple projects and competing priorities.

● Culturally competent service provision.

● Must demonstrate initiative, be well organized, motivated, and detail oriented.

● Proficient in MS Office.

● Communicate effectively with diverse audiences, both in person and in writing.

● Ability to write case notes using one of three case notes formats recognized as best practices in the field.

● Establish, maintain, and foster positive working relationships and environments throughout the course of work.

Minimum Qualifications

• Social work/social services related Bachelor’s degree or equivalent and relevant experience in workforce development and case management coordination.

• Experience preferred in service coordination, job coaching, and career counseling.

• Proficient computer skills (demonstrated proficiency in MS Word and Google Drive, database entry, learning new software, etc.)

• Valid driver’s license and acceptable driving record, or demonstrated ability to get to necessary appointments, referral and recruitment events and meetings with service providers.

Job Summary

The Case Manager reports to CKP’s Program Director. The duties of the case manager (listed below) are broadly to recruit appropriate clients, establish and maintain service plans to guide our work with each client, help each client navigate the services they need to succeed in CKP’s programs and by extension successful job placement, help identify and connect students to opportunities (from CKP events to partner services) that would support a student’s progress toward their goals, and track and document their progress during and after their program participation.

Specific duties

Recruitment & Intake

● Proactively recruit target clients into our workforce programs.

● Effectively network with community partners to establish consistent recruitment channels, as well as referral channels for additional supports needed by our participants.

● Regular, scheduled presentations and outreach to referral partners and informational sessions in the community.

● Assist with intake interviews, open houses and orientations with a goal of balanced, full cohorts

Case Management Coordination

● Development of an Individual Service Plan for every participant that will be the foundation for all work done with the participant and updated throughout the program. This will include short, mid and long-range goals with progress points that can be worked on while at CKP.

• Weekly case notes, written service plans for all clients, weekly updates to service plans, and monitoring of needed support services to gauge client progress. All documentation will be captured in the appropriate databases and all hard copies will be maintained in client files.

• Ensure clients are accessing available community services and supports based on their ISP. Provide referrals to other services as needed, and document this activity. Referrals for services should be part of a client’s ISP

• Monitor client progress and address barriers and concerns in a timely manner.

● Provide coaching and guidance related to program progress

• Use progress notes and your documented experience with students to:

• Participate in decisions about termination and advancement.

• Evaluate students for in-house events and potential job opportunities.

● Meet with clients weekly in a supportive 1-on-1 session to discuss progress, obstacles, goals, etc. 15-30 minutes per student with follow-up as needed, and using the ISP as the foundation for discussion. This is also the forum to offer more coaching and support around student barriers or problematic behaviors.

● Facilitate group processes including open house, workshops, testing, and orientations, graduations, and other events.

● Based on identified patterns in student needs, suggest classes and guest speakers for client programming and work with program director and other team members, to ensure integration into schedules

● Working in close partnership with the Career Services team, help clients manage their transition into full-time employment.

● Conduct exit interviews needed for funding partners (essentially this is a report that documents what services and supports each client received and what they are doing after exit).

● Provide follow-up supportive services and referrals to exited participants in good standing and provide thorough documentation for reporting purposes.

● Actively and accurately maintain client records and progress as required internally and for contracts, grants and reports

● Maintain average active caseload of 40-50 participants

● Complete local, state, and federally required reporting, as assigned.

● Ensure confidentiality of all files and records, maintaining compliance with federal, state, and local laws, regulations, guidance, policies, and procedures.

● Other duties as assigned

Knowledge, Skills, and Abilities

● Demonstrate effective interpersonal and communication skills with customers, clients, co-workers, and other team members.

● Ability to work well with all levels of staff in the organization and individuals with multiple barriers.

● Demonstrated ability to organize and synthesize data to support and guide activities with clients.

● Knowledge of community resources.

● Ability to act effectively as a liaison with service providers and clients.

● Ability to empower clients.

● Ability to manage multiple projects and competing priorities.

● Culturally competent service provision.

● Must demonstrate initiative, be well organized, motivated, and detail oriented.

● Proficient in MS Office.

● Communicate effectively with diverse audiences, both in person and in writing.

● Ability to write case notes using one of three case notes formats recognized as best practices in the field.

● Establish, maintain, and foster positive working relationships and environments throughout the course of work.

Minimum Qualifications

• Social work/social services related Bachelor’s degree or equivalent and relevant experience in workforce development and case management coordination.

• Experience preferred in service coordination, job coaching, and career counseling.

• Proficient computer skills (demonstrated proficiency in MS Word and Google Drive, database entry, learning new software, etc.)

• Valid driver’s license and acceptable driving record, or demonstrated ability to get to necessary appointments, referral and recruitment events and meetings with service providers.